Quality Promise
Quality Promise
At Big Dog Bits, we’re dedicated to ensuring the safety and durability of every product we create. From the first design to the final inspection, all our products are held to the highest standards.
We subject our products to rigorous testing, including destruction tests conducted on a pull-testing machine. Each result is meticulously recorded and stored with its corresponding design file, so we can consistently deliver products that meet or exceed our exceptional quality benchmarks.
Before any product leaves our workshop, it undergoes a thorough inspection to ensure flawless craftsmanship and reliability. This attention to detail guarantees not only peace of mind for you but also an outstanding experience for your four-legged companion.
We proudly stand by our products by offering a Lifetime warranty against manufacturing defects. This is our way of showing confidence in our work and our commitment to you and your pets.
At Big Dog Bits, our core values are innovation, exploration, and functionality. These principles drive us to create products that are not only durable and reliable but also enhance your adventures with your furry friends.
Coming Soon: See our testing process in action! We’ll be sharing videos that showcase the steps we take to uphold our promise of quality.
Return Policy for Bespoke Art
Return Policy for Bespoke Art
Please Note: Each bespoke timber art piece is hand drawn and made to order, ensuring a unique and personal creation just for you. Due to the custom nature of these artworks, we are unable to accept returns or exchanges. If you have any questions or special requests before placing your order, feel free to get in touch we want to make sure your piece is perfect for you.
Delivery Information
Delivery Information
Each bespoke timber art piece is hand drawn and carefully crafted just for you. Due to the time and detail that goes into every portrait, please allow up to 2 weeks for your order to be completed and shipped. We appreciate your patience and can’t wait for you to receive your one of a kind piece!If you need your order by a specific date, please get in touch before purchasing, and we’ll do our best to accommodate.